Hire Terms & Agreement

TERMS AND CONDITIONS OF HIRE

Hire of equipment is on a daily basis with delivery to homes normally between 8.30am and 12:30 noon and collection from 5pm to 8pm as per arrangements. Delivery to indoor venues such as village halls / clubs / play centres can be specially arranged with times agreed on booking.

Please ensure the delivery driver has free and easy access to erect the castle onto a clean flat surface. Please ensure the area is clear of garden furniture, toys and most importantly DOG MUCK. Grass surfaces must be cut low. Please be advised that if we arrive and there is insufficient space or the surface is unsuitable (i.e. sloping or is unclean) full payment still has to be made. No refund will be made even in the event of bad weather or unsuitability of hire after setting up. All payments must be in cash and paid on delivery.

At all times the equipment is the property of {shellyNdee Bouncy Castles} and they reserve the right to collect the equipment at any time they feel necessary either in the event, or expectation, of poor weather or any other reason they produce.

In the unlikely event that {shellyNdee Bouncy Castles} cannot deliver the equipment due to events beyond their control then they will not be held responsible for any liabilities that this may cause.

Footwear, dangerous objects such as pens, buckles, purses etc. must be removed. Spectacles are better removed.

Do not allow people to bounce on the front step. Do not allow people to climb, sit or hang off the walls.

Do not allow animals on or near the equipment. No food, drink or smoking is allowed on the inflatable. Larger children must be segregated from the smaller ones.

No somersaults or other manoeuvres that may risk causing damage to the persons head / neck / back or any other part of any person's body are allowed on the inflatable.

The adult supervisor should watch the inflatable constantly and any children playing in a dangerous manner must be dealt with and removed immediately.

The inflatable must not be overloaded and an adequate bouncing space must be available for each person whilst on the inflatable so as not to cause contact to others whilst bouncing.

The inflatable must not be deflated while in use and the anchor points must not be tampered with. Please ensure all crash mats remain against each other and stay in touch with the front step.

Party poppers, hair dye, silly string, spray foam, washing up liquid and any other liquids must not be used on the inflatable. (These substances cause permanent damage to the inflatable and the cost of this damage will be charged to the hirer.)

Any vandalism or wilful damage must be paid for in full by the hirer. The hirer will be responsible for the cost of any repairs needed, including carriage to and from the repairers, for any damage caused by misuse of the equipment, normal wear and tear excluded.

The inflatable is NOT to be used by persons over 12. Any child taller than the inside wall is not permitted to use it. Under NO CIRCUMSTANCES should adults enter onto the castle as this may result in damage to the castle.

In the event of rain, or if the wind rises to a dangerous level, all persons must exit the inflatable immediately and the equipment be switched off at the socket until the rain/wind has passed. The shower cover (If fitted) is only there to keep the castle bed as dry as possible during wet periods. Once inflated again, the castle bed and front step should be towel dried thoroughly before further use. Also ensure that the extension reel is kept dry at all times.

Communal Garden Bookings

Please note the hirer must supply electric power straight to where the inflatable has to be erected. (As we Do Not hang our power leads out of windows/doors above ground floor level and run power leads across public pathways)

{shellyNdee Bouncy Castles} has full public liability insurance, however, {shellyNdee Bouncy Castles} can take no responsibility or liability once the inflatable has been left in the supervision of the hirer. {shellyNdee Bouncy Castles} must also warn the hirer that if any accidents or theft of castle or other equipment occurs from the hirers neglect to supervision then the hirer will be responsible for all cost and not {shellyNdee Bouncy Castles}.

In the unlikely event of a problem with the hired equipment during the hire period the hirer MUST NOT attempt to fix the problem unless it is minor i.e. the blower detaches from the castle. Instead the hirer should CONTACT shellyNdee {07895 035033}.

Only our delivery driver is authorised to collect the equipment and under no circumstances should any of the equipment be handed over to anyone other than our delivery driver.

Deposit & Payment

To secure your booking, a non-refundable deposit of £25 is require, which would be deducted from the booking total. The deposit must be paid within 24 hours of making your booking. Payment details are in your booking email that is sent after you submit your booking form.

Cancellations

Booking deposit is non-refundable but if your cancellation is due to bad weather or venue/date change, we will allow you to transfer your deposit to another date within the same calendar month. Other circumstances will be dealt with on a case by case basis.